returns

How do I return a product? 
ÀVORA offers a 14-day return period, which commences from the day you receive your package. To be eligible for a return, products must be unused and in good condition, with tags still attached, and in their original packaging.

For customers located in Sweden, all returns will be dispatched via Postnord, while for international customers, UPS will handle the return shipments. You'll be provided with a QR code that can be effortlessly scanned by your postal agent to generate shipping labels.

To make a return, please fill out the return form here. Once you have submitted the form, we will send shipping instructions to you by email.

Once we receive and approve your return, a refund will be issued to the original payment method. We will refund the purchase amount using the same payment method. Please note that a return fee will be deducted from the refund.

Do you provide a refund for the shipping cost
No, we do not offer refunds for shipping costs. The shipping fee charged at checkout includes the cost of shipping and handling by the transportation company. Therefore, these costs cannot be refunded.

Can I exchange a product or size?
Once you receive your product it is possible to exchange it to a new product or another size. Just follow the steps in our return process and place a new order for the item you desire instead.